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FREQUENTLY ASKED
QUESTIONS
GENERAL
ORDERING AND PAYMENT
SHIPPING AND DELIVERY
RETURNS AND REFUNDS
DIGITAL AND EBOOKS
BOOK AVAILABILITY AND RECOMMENDATIONS
WHAT IS REDSWAN PRESS?
Established in 2022, we are an independent publisher of non-fiction books for adults and children.
We specialise in topics such as personal empowerment, parenting and celebration planning.
One of the advantages of being an independent publisher is that we can revise our published books and update them periodically to keep the knowledge and information current.
We also publish activity books for children and plan to expand this department with children's fiction.
DO YOU ACCEPT SUBMISSIONS?
Sorry! We are not currently able to accept unsolicited author submissions in any category.
DO YOU HAVE A PHYSICAL STORE?
We are an online store only and do not currently have plans to open any bricks-and-mortar locations.
DO YOU SHARE MY PERSONAL INFORMATION?
Please be assured that we NEVER share any customer information. Please refer to our Privacy Policy for more details.
HOW CAN I CONTACT CUSTOMER SUPPORT?
The fastest way is to Email us at customerservices@redwanpress.com (customerservices@redwanpress.com)
You may also like to use the contact form provided. We aim to respond to all queries within 48hours.
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