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Established in 2022, we are an independent publisher of non-fiction books for adults and children. We specialise in topics such as personal empowerment, parenting and celebration planning. One of the advantages of being an independent publisher is that we can revise our published books and update them periodically to keep the knowledge and information current. We also publish activity books for children and plan to expand this department with children's fiction.

Sorry! We are not currently able to accept unsolicited author submissions in any category.

We are an online store only and do not currently have plans to open any bricks-and-mortar locations.

Please be assured that we NEVER share any customer information. Please refer to our Privacy Policy for more details.

The fastest way is to Email us at customerservices@redwanpress.com You may also like to use the contact form provided. We aim to respond to all queries within 48hours.

Step-by-step instructions on how to browse, select, and checkout books.

Information on encryption and data security measures.

Explain the cancellation/modification policy and how soon customers need to act.

Provide details on promo codes, membership discounts, or seasonal sales.

UK orders When placing orders in the UK, you will be presented with several delivery options depending on where the final delivery destination is. These may change in the future, but currently offer Royal Mail, The Delivery Group and DPD. DPD: Next day delivery as well as pre 10.30 and pre 12.00 options are available. Royal Mail: First and Second class untracked options, normally 2-5 working days. The Delivery Group: Economy and Priority options are available, economy is normally 3-4 days and priority is 1-2 days. Please be aware during busy periods some couriers may experience delayed delivery times If you have placed an order from the UK, to go to Europe, you will see the following options; Fedex: Economy option, normally 3-5 working days. The Delivery Group: Untracked and tracked options are available, normally 5-7 working days. If you have placed an order to go from the UK to the US, you will have the following options available; Fedex: Priority available, normally 1-3 days. The Delivery Group: Tracked and untracked options are available, we also have a US consolidator service which allows us to offer more competitive rates for shipping to the US. ​All costs are according to your chosen options and will be displayed on the checkout page. US orders When you place an order in the US, you will have the options of UPS Ground or USPS Media Mail. When the books are produced and dispatch, we estimate: UPS Ground: 1-5 business days, depending on location. Please see our attached UPS coverage map here, showing the different times across the US. Please note, we do not recommend UPS for Alaska or Hawaii due to cost. USPS Media Mail: According to the USPS website the delivery time is 2-8 business days. However, we have experienced longer lead times than this. All costs are according to your chosen options and will be displayed on the checkout page. Please See our Shipping & Delivery Policy for further information.

Yes, we ship to all countries -that are not currently embargoed by the U.K. government. A range of courier options will be presented at the ordering and payment stage. Transit times will vary but can be estimated on average at around 4 days for European destinations, 8 days for US and Australia/New Zealand and 21 days for Central & South America. An estimated delivery date is provided on the payment page. Please See our Shipping & Delivery Policy for further information.

We always email customers with any tracking updates that we receive. Some orders are sent via a tracked dispatch method (if selected by the customer). If so, we can report back on the latest delivery updates from the relevant post / courier website. Please See our Shipping & Delivery Policy for further information.

If you have any concerns that your order has been lost or is delayed, the best course of action is to contact our customer services by email at: customerservices@redswanpress.com To help us assist you as efficiently as possible, please include the following information in your email: Details of the Concern: Specify the quantity and ISBN of the book(s) affected. Let us know the date of the order and the delivery destination. Clear details will help us provide an accurate resolution. After we receive and review the information provided, our team will work swiftly to resolve the issue. Depending on the nature of the problem, we may offer to reprint and resend the affected books or issue a refund for the order. Our goal is to ensure your complete satisfaction with our service. Please See our Shipping & Delivery Policy for further information.

Digital Downloads. If you have purchased a digital download (eBook) but have not started to download it, you have a 14-day right to change your mind and receive a refund. Please contact customer services to let us know. Email: customeservicea@redswanpress. However, once a digital download has started there is no longer a right to refund unless the goods are shown to be faulty.

If you have any concerns or issues with your order, the best course of action is to contact our customer services by email: customerservices@redswanpress.com. To help us assist you as efficiently as possible, please include the following information in your email: Details of the Concern: Specify the quantity and ISBN of the book(s) affected by the issue. Clear details help us understand the scope of the problem and provide an accurate resolution. Images of the Defect or Damage: If your book(s) arrived damaged or defective, please attach images to your email. For damage that occurred during shipping, it’s helpful to include pictures of both the packaging and the damaged items. These images allow us to assess the situation accurately and take appropriate action. After we receive and review the information provided, our team will work swiftly to resolve the issue. Depending on the nature of the problem, we may offer to reprint and resend the affected books or issue a refund for the order. Our goal is to ensure your complete satisfaction with our service. Claims for Faulty Goods (a) If the work is defective so that the Customer may in law reject it, the Customer must advise the Company within seven (7) working days of delivery, failing which the customer will be deemed to have accepted the work. (b) ‘Defective’ is defined as manufacturing faults occurring outside of the normal digital manufacturing process. (c) In the event of any rejections, the Company reserve the right to request the return of the work for inspection. Should the claim of defect be found to be valid, the work will be rectified and the cost of any return postage refunded. (d) Should agreement not be reached as to whether the work is defective, the advice of the BPiF (British Print Industry Federation) will be sought and their decision will be final. (e) The Company shall not be liable in respect of any claims unless the aforementioned requirements have been complied.

If you have any concerns or issues with your order, the best course of action is to contact our customer services by email: customerservices@redswanpress.com. To help us assist you as efficiently as possible, please include the following information in your email: Details of the Concern: Specify the quantity and ISBN of the book(s) affected by the issue. Clear details help us understand the scope of the problem and provide an accurate resolution. Images of the Defect or Damage: If your book(s) arrived damaged or defective, please attach images to your email. For damage that occurred during shipping, it’s helpful to include pictures of both the packaging and the damaged items. These images allow us to assess the situation accurately and take appropriate action. After we receive and review the information provided, our team will work swiftly to resolve the issue. Depending on the nature of the problem, we may offer to reprint and resend the affected books or issue a refund for the order. Our goal is to ensure your complete satisfaction with our service. Claims for Faulty Goods (a) If the work is defective so that the Customer may in law reject it, the Customer must advise the Company within seven (7) working days of delivery, failing which the customer will be deemed to have accepted the work. (b) ‘Defective’ is defined as manufacturing faults occurring outside of the normal digital manufacturing process. (c) In the event of any rejections, the Company reserve the right to request the return of the work for inspection. Should the claim of defect be found to be valid, the work will be rectified and the cost of any return postage refunded. (d) Should agreement not be reached as to whether the work is defective, the advice of the BPiF (British Print Industry Federation) will be sought and their decision will be final. (e) The Company shall not be liable in respect of any claims unless the aforementioned requirements have been complied.

At the moment we do not publish audio books. Our eBooks are available as PDFs which can be downloaded and read on any device. We are currently in the process of converting all eBooks to an epub digital format which can be read on any digital device and can improve the reading experience with page-turns rather than scrolling. For some e-readers an extra step or additional software is required in order to read the epub. This varies so please follow the instructions for your specific device.

Click on the selected book to add it to your cart. Double check that the book selected is an eBook. Follow the instructions to add your details and payment information to the payment page. Once payment is accepted, the download is available from either the payment page and also from the email link that is provided. Simply download the book and save it to your device.

All our eBooks are currently available as PDFs that can be read on any device. We are also planning to offer EPUBs which is an e-book file format that uses the "epub" file extension. EPUBs are supported by many e-readers, and compatible software is available for most smartphones, tablets, and computers.

All books listed on our website are perpetually in stock as digital downloads (eBooks). Paperback and Hardback books listed are fulfilled with a 3rd party print on demand service, so we never need to be out of stock. We revise our published books and update them periodically to keep the knowledge and information current. During that time you make notice that a book is temporarily unavailable (out of stock). If there is a book you want that is currently listed out of stock this is temporary whilst revisions are happening. You can email us at info@redswanpress.com to find out when the next edition will be published and we will be pleased to give you an update and also let you know as soon as it is available.

No, Sorry! We are not a general bookstore so we recommend that you look for books by other publishers on their individual websites, the author's website or a general online bookstore.

We regularly feature recommended on our homepage and you can also use the filter available on our bookstore page. Our recommendations are based upon sales and reviews and we re-evaluate this information monthly. If you would like further help with recommendations we would be happy to advise. Please email us: info@redswanpress.com